Frequently Asked Questions

Everything you need to know about our website subscription plans — clear, honest, and straightforward.

We believe transparency builds trust. Here are the most common questions we get about how our service works, what’s included, and what makes it different from traditional web design.

General Questions

Our service replaces the traditional one-time website purchase with a fully managed monthly plan. You pay a simple, flat monthly fee that includes everything — design, hosting, updates, maintenance, SSL, and support. We build your site, keep it secure, handle all updates, and make sure it’s always running perfectly. You focus on your business — we handle the rest.

  • Custom website design and development
  • Domain and hosting setup
  • Free SSL certificate
  • AI chat assistant integration (Professional & Premium plans)
  • Ongoing maintenance and updates
  • Content edits and design changes
  • Monthly performance and security monitoring
  • Priority technical support

No hidden fees. No setup cost. The price you see is the price you pay — everything is included. We handle the entire setup process for free, so you can go live faster without surprise expenses.

You always own your content, text, images, and brand identity. We manage the technical parts — hosting, updates, maintenance — to ensure it runs smoothly, but your business remains the full owner of the site materials.

Technical Questions

We use modern, high-performance frameworks optimized for speed, security, and scalability. Every site is mobile-responsive, SSL-protected, and optimized for Google indexing — built to perform flawlessly 24/7.

Yes — every website includes automatic SSL encryption, daily monitoring, and regular updates to keep your site safe from vulnerabilities. Your visitors’ data is always protected through secure HTTPS connections.

Yes! If you choose a plan with an Admin Dashboard, you’ll have full access to edit text, images, and announcements anytime. Or, simply message us and we’ll update it for you.

No problem — we can migrate your existing content into a new, faster design. We’ll handle the full transfer process and preserve all your data and SEO value.

Payment & Plan Questions

Payments are charged monthly or annually through a secure online system. You can manage your billing anytime, and we’ll send you simple digital invoices — no contracts or complex paperwork.

Absolutely. We believe in earning loyalty, not locking people in. If you decide to cancel, your subscription simply ends — no cancellation fees or penalties.

Yes! When you pay annually, you save up to 20% compared to paying month-to-month — perfect for businesses ready to commit long-term.

Your website remains active until the end of your billing period. We can also provide a full export of your site content so you keep your materials if you decide to move elsewhere.

Features & Add-ons

Yes — our system is flexible. You can request add-ons like appointment booking, online stores, or contact forms anytime. We’ll quote them as one-time enhancements or bundle them into your existing plan.

Yes — we can help you set up custom business emails (like info@yourcompany.com) through Google Workspace or others. Email hosting is billed directly by the provider, but we handle the setup for you.

Definitely. All our sites are SEO-ready and come with Google Analytics and performance reporting. Advanced tracking is available on higher-tier plans.

Support & Updates

We continuously monitor and update your site — from security patches to content updates. Minor edits are included in your plan so your site always stays current.

You can contact us directly via your client dashboard, email, or live chat. Most updates are completed within 24–48 hours.

We work with all industries — from trucking and logistics to restaurants, salons, and retail. If you run a business, we’ll create a site that fits your brand perfectly.

Trust & Guarantee

Yes — if you’re not satisfied in the first 30 days, you can cancel with no commitment or charges.

Because we don’t just build your website — we manage, protect, and improve it continuously. Unlike freelancers or DIY builders, we stay with you long-term to keep your site reliable and professional.

Still Have Questions?

We’re here to help. Let’s talk about what your business needs and show you how we can make it happen.